Privacy and cookie policy

At InEx Solution Aps, we take your privacy seriously. This policy explains how we collect, use, and store your personal data, as well as how your information is processed. By accepting our terms of purchase, you also accept our general privacy and cookie policy. We are committed to full transparency in our processes.

1. Data Controller – How to Contact Us

InEx Solution Aps
CVR no. 45120147
Klanghøj 39
8670 Låsby, Denmark

By using inexsolution.com, you consent to our processing of your personal data in accordance with this policy. We recognize the importance of protecting your information and ensuring its proper handling.

2. Purpose and Legal Basis for Processing Personal Data

Personal data includes information that can identify an individual, such as name, age, gender, address, email, and contact details. You can visit our website without providing personal data; however, to make a purchase or receive services, we must collect the necessary data. We only collect data essential to completing your order and providing the requested services.

3. Categories of Personal Data

To ship your order, we need the following information:

  • Name

  • Address

  • Phone number

  • Email address

We do not collect payment details such as credit card or bank account numbers, and we do not share personally identifiable information with third parties.

4. Recipients of Personal Data

Only InEx Solution uses the personal data we collect. Access is limited to relevant employees, including those responsible for the online shop and logistics. Customer service representatives may access the data to respond to delivery and product inquiries.

5. Storage of Personal Data

We store personal data for up to five years for accounting purposes, after which it is deleted. Data no longer needed, such as for completed orders, is deleted after 14 days.

6. Right to Withdraw Consent

You have the right to access the data we have registered about you, and you may withdraw your consent at any time. To do so, please contact us at info@inexsolution.com. Withdrawing your consent does not affect the legality of processing done prior to the withdrawal.

7. Your Rights

As a data subject, you have several rights regarding our processing of your personal data:

  • 7.1 Right of Access – You may request access to the information we hold about you.

  • 7.2 Right to Rectification – You may request corrections to inaccurate data.

  • 7.3 Right to Erasure – You may, under certain circumstances, request deletion of your data.

  • 7.4 Right to Restriction – You may request restricted processing in specific cases.

  • 7.5 Right to Object – You may object to our data processing, particularly in relation to direct marketing.

  • 7.6 Right to Data Portability – You may request to receive your data in a structured, commonly used, and machine-readable format and have it transferred to another data controller.

For more information about your rights, please refer to the Danish Data Protection Agency’s guidance at www.datatilsynet.dk.

8. Complaint to the Data Protection Agency

You may file a complaint with the Danish Data Protection Agency if you believe your data is being processed unlawfully. Contact details can be found at www.datatilsynet.dk.

9. Disclosure of Personal Data

Personal data submitted to InEx Solution may be shared with:

  • Internal departments of the company

  • Selected third-party vendors assisting with delivery or services

  • Business partners responsible for managing your account

We only share data with partners within the EU or countries that provide adequate protection of your data.

10. How We Use Personal Data

We use your personal data to:

  • Process your online orders

  • Manage your profile and provide relevant services

  • Improve your experience on our website

  • Deliver your order and provide customer service

11. Newsletter

We use your data to send newsletters and to analyze your engagement with them. Subscribing is voluntary, and you can unsubscribe at any time.

12. Access to Your Information

You always have the right to request insight into the data we hold about you. Contact us at info@inexsolution.com to receive or correct your information.